Terms of Service

  • By accessing and shopping on our official website Berrys&Cigaredes, operated by Artha, you agree to all terms and conditions mentioned here.

  • These terms ensure a secure, transparent, and reliable online shopping experience for every customer.

  • Customers must provide accurate and complete contact and address details during checkout to avoid delays or failed deliveries.

  • Artha and Berrys&Cigaredes are not responsible for issues arising from incorrect shipping or contact details
    .
  • All orders are subject to stock availability. If an item goes out of stock, Artha reserves the right to cancel or modify the order and issue a suitable refund or store credit.

  • Shipping timelines depend on courier and logistics partners. While we aim for timely delivery, delays may occur due to weather conditions, courier network disruptions, or festive demand surges.

  • Artha will not be held liable for shipping delays or external delivery issues beyond our control.

  • Returns and exchanges are handled strictly under our official Return & Exchange Policy.

  • Products that are used, washed, missing original tags, or without valid proof of issue are not eligible for return or exchange.

  • Customers are advised to review the Return & Exchange Policy carefully before initiating a request.

  • All payments must be made through secure and verified payment gateways to ensure data protection and transaction safety.

  • Cash on Delivery (COD) may be available for select orders; however, it is not guaranteed for all purchases.

  • Orders without successful payment confirmation will not be processed.

  • If your delivery parcel appears tampered or damaged, please refuse delivery immediately.

  • Once a damaged or tampered parcel is accepted, Artha cannot be held responsible for any issues or losses.

  • Refunds are issued only for verified defective or incorrect products after a complete Quality Check (QC).

  • A processing fee may be deducted before the refund is credited.

  • Refunds are processed through the original mode of payment within the specified timeline mentioned in our policy.

  • In the case of any dispute or concern, Artha reserves the right to make the final decision regarding order processing, exchanges, cancellations, or refunds.

  • By completing a purchase, you confirm that you have read, understood, and agreed to the Terms of Service and Privacy Policy of Berrys&Cigaredes.