Exchange / Return My Order

Products can be returned or exchanged only if they are unused, unworn, unwashed, and have all original tags and packaging.
Exchange requests must be made within 7 days of delivery.
For damaged, missing, or defective items, raise a request within 48 hours of delivery.
Requests made after these deadlines cannot be accepted.
To start a return or exchange, contact our support team with order details, photos, and an unboxing video (if needed).
Once approved, our courier partner will pick up the product.
Pack the product properly in its original packaging to avoid damage.
After the product reaches us, it will go through a Quality Check (QC).
Only after passing QC will your exchange, refund, or store credit be processed.
If the requested product or size is available, we’ll send it as an exchange.
If not available, we’ll issue store credit instead.
Refunds are given only for wrong or defective items after QC verification.
₹120 will be deducted as a processing fee from any refund.
Refunds are not available for size or preference changes; store credit will be provided instead.
Artha’s team will make the final decision on all returns and exchanges.